Business Analyst - Digital Engagement

Perth

We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

Our Big Battery is now live in Kwinana, we’re expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

We believe that the benefits of renewable energy aren’t just for some, they're for everyone.

This is where you come in.

Role Description:

The Business Analyst - Digital Engagement role is a 3.5 – 4 month Max Term within our Delivery Enablement team based at our Perth CBD offices.

You will work closely with stakeholders across the business to understand the organisation's business processes to provide insights and recommendations to improve organizational performance.

Job responsibilities:

Conduct analysis of business processes, data, and systems.
Collaborate with stakeholders from various departments to understand business requirements and translate them into functional specifications.
Create and maintain project documentation such as business requirements, functional specifications, user acceptance criteria, data models, process flows, and other visual aids to support project deliverables.
Facilitate meetings and workshops with stakeholders to gather requirements and ensure understanding of business processes.
Develop and deliver knowledge transfer to business stakeholders to ensure successful adoption of new processes and systems.

What you will bring:

Bachelor's degree in Business Administration, Computer Science, or a related field.
5 years’ experience in a Business Analyst position with involvement in medium to large scale projects or programs of work.
Experience analysing and resolving problems in a business environment.
Experience in a related field (internship experience can be considered).
Knowledge of working with AI in relation to mapping out processes would be advantageous.

So, what's it like working for Synergy?

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

Here's a just a few of the benefits you'll have access to as a Synergy employee:

Flexible work arrangements
Paid parental leave for primary and secondary caregivers
Other leave options including reproductive and purchased annual leave
Volunteer leave so you can give back to your community
Learning and development opportunities.

More details can be found here

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.

Click 'Apply' below to get started with your application.

Applications close 16/06/2025, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.

Need some help?

Get in touch with our Talent Acquisition team at recruitment@synergy.net.au