Business Analyst

Perth

We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

Our Big Battery is now live in Kwinana, we’re expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

We believe that the benefits of renewable energy aren’t just for some, they're for everyone.

This is where you come in.

Role Description:

The Business Analyst role is a 12 month fixed term opportunity in our Customer Business Unit based at our Central Park, Perth City office.

The successful candidate will provide insights and recommended solutions to meet organisational goals. They will collaborate with stakeholders across Synergy to identify and define business needs and translate these into clear requirements, ensuring alignment between business goals, processes and technical solutions.

Lastly they will ensure recommendations and solutions are implemented and operationalised to provide sustainable valuable to the business.

Job responsibilities:

Investigates business circumstances and analyses problems to provide recommendations on potential opportunities for improvement.
Works with the business and key stakeholders to prioritise requirements, categorising them into functional and technical requirements. Documents the traceability of requirements to the business needs and perform business impact analysis.
Works with the developers to understand the different solution options and conducts a feasibility assessment including tangible cost benefits and the development of business cases.
Defines and manages scope, requirements definition and prioritisation activities for small-scale changes and assists with more complex change initiatives.
Creates and delivers high-quality analysis documentation and visual aids to support deliverables, including process maps.

What you will bring:

3 years’ experience in a Business Analyst position
Significant experience dealing with customers and/or business stakeholders
Demonstrated ability to understand complex business problems and identify the underlying causes
Experience facilitating meetings and/or workshops
Exceptional analytical and problem-solving skills

So, what's it like working for Synergy?

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

Here's a just a few of the benefits you'll have access to as a Synergy employee:

Flexible work arrangements
Generous paid parental leave
Other leave options including reproductive and purchased annual leave
Volunteer leave so you can give back to your community
Learning and development opportunities

More details can be found here

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.

Click 'Apply' below to get started with your application.

Applications close Monday the 6th of April 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.

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Need some help?

Get in touch with our Talent Acquisition team at recruitment@synergy.net.au