Business Process Advice
Perth
We're leading Western Australians to their intelligent energy future.
And we want you to be part of it.
You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.
But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.
Our Big Battery is now live in Kwinana, we’re expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.
We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.
We believe that the benefits of renewable energy aren’t just for some, they're for everyone.
This is where you come in.
Role Description:
The Enterprise Content Management Specialist role is an opportunity in our Cyber Security and Information Management Team based at our Perth Office. The role is being offered as a Permanent Full-Time opportunity.
You will act as a subject matter expert in the OpenText platform, designing, implement, maintain, and optimising the Content Management Platform, ensuring robust, secure, and efficient document management services across Synergy. Providing technical expertise, support, and continuous improvement for the platform, enabling business units to manage information assets effectively and in compliance with organisational and regulatory requirements.
Job responsibilities:
- Lead the technical configuration, deployment, and ongoing management of the OpenText Content Management Platform.
- Design and implement solutions for document capture, classification, workflow automation, retention, and disposal in line with business and compliance needs.
- Monitor system performance, troubleshoot issues, and ensure high availability, reliability, and security of the platform.
- Collaborate with business units to understand requirements and deliver tailored information management solutions.
- Develop and maintain system documentation, technical guides, and user manuals.
What you will bring:
- Relevant tertiary qualification in IT, Computer Science, or Information Management.
- 5+ years experience in design, development, administering, and supporting OpenText Content Management Platform or similar enterprise information management systems.
- Strong technical skills in system configuration, integration, troubleshooting, and optimisation.
- Experience with workflow automation, document lifecycle management, and information governance.
- Knowledge of relevant legislation and standards (e.g., State Records Act, FOI, PRIS).
So, what's it like working for Synergy?
As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.
At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.
Here's a just a few of the benefits you'll have access to as a Synergy employee:
- Flexible work arrangements
- Paid parental leave for primary and secondary caregivers
- Other leave options including reproductive and purchased annual leave
- Volunteer leave so you can give back to your community
- Learning and development opportunities
More details can be found here
Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.
Click 'Apply' below to get started with your application.
Applications close 15/10/2025, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.
Need some help?
Get in touch with our Talent Acquisition team at recruitment@synergy.net.au