Campaign and Digital Advisor (Project)
Perth
We're leading Western Australians to their intelligent energy future.
And we want you to be part of it.
You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.
But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.
Our big batteries are now live in Kwinana and Collie, we’re expanding the Warradarge Wind Farm, building the new King Rocks Wind Farm, and we have many other projects in the works.
We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.
We believe that the benefits of renewable energy aren’t just for some, they're for everyone.
This is where you come in.
Role Description:
The Campaign and Digital Advisor (Project) is an exciting max-term contract opportunity through to June 2027 in our Customer Marketing team based at our Perth Central Park office. Supporting the delivery of Synergy projects and programs, this role will play a key part in developing customer communications that keep customers informed, engaged and supported throughout the program.
Working closely with project teams, communications specialists and operational stakeholders, the Campaign and Digital Advisor will help translate complex information into clear, customer-focused messaging. Through a mix of digital and traditional communication channels, they will contribute to the successful delivery of a high-profile program focused on enhancing customer outcomes and trust.
This is an exciting opportunity to join a collaborative team and make a meaningful impact through customer communications. The role offers exposure to a broad range of stakeholders and the chance to contribute to a significant customer-focused initiative within a dynamic and fast-paced environment.
Job responsibilities:
- Develop and deliver customer communications that support the successful delivery of various Synergy projects and programs.
- Develop clear and engaging customer-facing communications and manage the delivery of all customer communications across multiple channels (DM, eDM, SMS, Web), including data requirements.
- Partner with project teams and key stakeholders to understand communication requirements, milestones and customer impacts.
- Coordinate the delivery of customer communication campaigns, ensuring messaging is timely, accurate and aligned to project objectives.
- Monitor and report on campaign performance and customer engagement outcomes to support continuous improvement.
What you will bring:
- Qualifications in Marketing, Communications or a related discipline. Experience with Salesforce Marketing Cloud, campaign management and agency environments will be highly regarded.
- Demonstrated experience delivering customer communications, campaigns and digital advice in support of broader business or project objectives.
- Exceptional written communication skills, with the ability to translate complex information into clear, engaging and customer-friendly content.
- Proven ability to build strong stakeholder relationships and effectively manage competing priorities in a fast-paced environment.
- Strong attention to detail, organisational skills and a proactive approach to delivering high-quality outcomes.
So, what's it like working for Synergy?
As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.
At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.
Here's a just a few of the benefits you'll have access to as a Synergy employee:
- Flexible work arrangements
- Generous paid parental leave
- Other leave options including reproductive and purchased annual leave
- Volunteer leave so you can give back to your community
- Learning and development opportunities
More details can be found here
At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.
Synergy is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieving equality, Section 51 of the Equal Opportunity Act 1984 (WA) and section 8(1) of the Racial Discrimination Act 1975 (Cth) will apply to this vacancy. We welcome applications from anyone who has the demonstrated skills and experience to successfully perform this role. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.
Click 'Apply' below to get started with your application.
Applications close 29 July 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.
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Need some help?
Get in touch with our Talent Acquisition team at recruitment@synergy.net.au