DER Platform Operator
Perth
We're leading Western Australians to their intelligent energy future.
And we want you to be part of it.
You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.
But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.
Our Big Battery is now live in Kwinana, we’re expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.
We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.
We believe that the benefits of renewable energy aren’t just for some, they're for everyone.
This is where you come in.
Role Description:
The DER Platform Operator is an exciting opportunity in our DER Operations team based at our Perth Central Park office. This role plays a pivotal part in delivering Synergy’s strategic ambition to aggregate and orchestrate Distributed Energy Resources (DER) at scale through Virtual Power Plants (VPPs), supporting grid reliability and delivering value to customers across the South West Interconnected System (SWIS).
This role is responsible for operating VPP platforms on a day-to-day basis, including dispatch, monitoring, and performance analysis. It also supports compliance activities such as CSIP-AUS certification and Non-Cooptimised Essential System Services (NCESS) and contributes subject matter expertise to the development of Synergy’s forecasting, planning, and dispatch capabilities. The DER Platform Operator works closely with product teams to ensure customer offerings are technically viable and aligned with contracted service obligations.
You’ll collaborate with internal teams and external technology partners to ensure safe, compliant, and innovative operations. This is a great opportunity for someone who thrives in a dynamic energy environment and is passionate about contributing to Western Australia’s clean energy future.
Job responsibilities:
- Operate Virtual Power Plant (VPP) platforms daily, including monitoring, dispatch, and performance analysis to ensure reliable DER operations.
- Manage DER/VPP fleets during NCESS, ensuring compliance with availability, qualification, and performance obligations.
- Conduct performance analysis and triage operational issues, recommending improvements to enhance platform efficiency.
- Support CSIP-AUS certification processes by testing and validating technology integrations with external providers, often involving repetitive engagement and guidance to help providers meet certification requirements.
- Provide subject matter expertise to inform the design and deployment of forecasting, planning, and dispatch capabilities, and ensure customer products align with DER asset capabilities and service obligations.
What you will bring:
- A tertiary qualification in Engineering, Science, Information Technology, or Commerce, along with experience in the electricity industry in a technical, engineering or systems-focused role.
- Strong working knowledge of DER technologies, including solar and battery systems, and associated monitoring, control, and communication platforms.
- Experience operating VPP platforms and managing dispatch, performance analysis, and compliance activities such as CSIP-AUS certification and AEMO NCESS activations.
- Proven ability to collaborate with internal teams and external technology partners, including OEMs, aggregators, and installers.
- Excellent analytical, communication and problem-solving skills, with the ability to influence across technical and non-technical stakeholders.
So, what's it like working for Synergy?
As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.
At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.
Here's a just a few of the benefits you'll have access to as a Synergy employee:
- Flexible work arrangements
- Paid parental leave for primary and secondary caregivers
- Other leave options including reproductive and purchased annual leave
- Volunteer leave so you can give back to your community
- Learning and development opportunities.
More details can be found here
At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.
“Synergy is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieving equality, Section 51 of the Equal Opportunity Act 1984 (WA) and section 8(1) of the Racial Discrimination Act 1975 (Cth) will apply to this vacancy. We welcome applications from anyone who has the demonstrated skills and experience to successfully perform this role. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.”
Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.
Click 'Apply' below to get started with your application.
Applications close 17 October 2025, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.
Need some help?
Get in touch with our Talent Acquisition team at recruitment@synergy.net.au.