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Junior Systems Analyst ISU

Perth

 

We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

 

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

 

But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

 

Our Big Battery is now live in Kwinana, we’re expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

 

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

 

We believe that the benefits of renewable energy aren’t just for some, they're for everyone.

 

This is where you come in.

 

Role Description:

The Junior Systems Analyst ISU is a 12 month, fixed term opportunity in our Technology and Business Services team based at our Perth City offices.

 

The Junior Systems Analyst ISU will be part of the SAP Applications team within IT Core Systems, supporting the delivery, enhancement, and maintenance of SAP solutions in the Billing, Device Management and Contract Accounts Receivable and Payable (FICA) areas. 


 
This role is designed to provide structured learning and hands-on experience in SAP ISU Billing and FICA processes. Working under the guidance of Senior Analysts, the role will involve assisting with configuration, testing, and support activities. The Junior Systems Analyst will collaborate with the Customer Business Unit, SAP Functional and Technical teams, and other business stakeholders to help deliver solutions that meet operational needs and align with enterprise standards and best practices. 

Job responsibilities:

  • Assist in the configuration, testing, and support of SAP ISU modules (e.g., Device Management, Billing, Customer Service). 
  • Participate in workshops, training sessions, and knowledge-sharing activities. 
  • Support the documentation of business processes, functional specifications, and user manuals. 
  • Collaborate with cross-functional teams to understand business requirements and translate them into SAP solutions. 
  • Help troubleshoot and resolve basic system issues under the guidance of senior analysts. 

What you will bring:

  • Tertiary Qualification in a related discipline (e.g. Information Technology, Computer Science)
  • Familiarity with SQL, Excel or Basic data analysis tools.
  • Ability to quickly learn new software products and technologies.
  • Strong problem solving and good analytical skills (analysis, design, development, test)
  • Understanding of customer billing and collections processes.

 

So, what's it like working for Synergy?

 

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

 

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

 

Here's a just a few of the benefits you'll have access to as a Synergy employee:

  • Flexible work arrangements
  • Generous paid parental leave
  • Other leave options including reproductive and purchased annual leave
  • Volunteer leave so you can give back to your community
  • Learning and development opportunities

 

More details can be found here

 

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

 

Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.

 

Click 'Apply' below to get started with your application.

 

Applications close Friday 15th of May 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.

#S-DNI 

 

Need some help?

Get in touch with our Talent Acquisition team at recruitment@synergy.net.au

Apply now »